Adyen
Adyen is a payment provider operating in over 90 countries, focusing on Gaming and E-commerce projects.
Visit Adyen website (opens in a new tab)Company & Coverage
Coverage85 countries
- Australia
- Austria
- Azerbaijan
- Argentina
- Armenia
- Bahrain
- Belarus
- Belgium
- Bulgaria
- Brazil
- United Kingdom
- Hungary
Claimed terms vs. merchant reports
| They say | Merchants report | |
|---|---|---|
| Settlement | T+2 | No independent data yet — report yours for settlement time (opens your email app) |
| Reserve | — | No independent data yet — report yours for reserve terms (opens your email app) |
Fee stack
Licensing & corporate records
No license checks recorded yet.
Reputation & track record
- WarningComplaintMerchant-reported -Aggregated from merchant reports, not vendor-confirmed.
A G2 reviewer notes that Adyen's APIs and webhooks are difficult to understand for chargeback automation and that customer support response times can be slow.
Source - WarningComplaintMerchant-reported -Aggregated from merchant reports, not vendor-confirmed.
G2 user reviews highlight mixed experiences with Adyen Payments, noting ease of refunds and transaction searches as positives, but citing excessive fees for inactive gateways and confusing transaction details as negatives.
Source - WarningComplaintMerchant-reported -Aggregated from merchant reports, not vendor-confirmed.
Adyen's BBB profile in San Francisco shows an 'F' rating due to failure to respond to 4 complaints filed against the business.
Source - WarningFund holdMerchant-reported -Aggregated from merchant reports, not vendor-confirmed.
Trustpilot reviewers allege that Adyen, the payment services provider, deliberately delays payouts to merchants in order to benefit its own cash flow and business model.
Source - WarningComplaintMerchant-reported -Aggregated from merchant reports, not vendor-confirmed.
Capterra user reviews of Adyen's payment platform highlight flexibility in payment flows and reporting as a strength, while criticizing unclear communication of platform updates as a weakness.
Source
Merchant sentiment
No merchant reports on record yet.
External mentions
5 public mentions tracked · 4 negative, 1 neutral, 0 positive · monitoring since May 5, 2026
- bbb.orgSupport complaint
Adyen's BBB profile in San Francisco shows an 'F' rating due to failure to respond to 4 complaints filed against the business.
Source (opens in a new tab) - g2.comSupport complaint
G2 user reviews highlight mixed experiences with Adyen Payments, noting ease of refunds and transaction searches as positives, but citing excessive fees for inactive gateways and confusing transaction details as negatives.
Source (opens in a new tab) - g2.comSupport complaint
A G2 reviewer notes that Adyen's APIs and webhooks are difficult to understand for chargeback automation and that customer support response times can be slow.
Source (opens in a new tab) - trustpilot.comFund hold
Trustpilot reviewers allege that Adyen, the payment services provider, deliberately delays payouts to merchants in order to benefit its own cash flow and business model.
Source (opens in a new tab) - capterra.comSupport complaint
Capterra user reviews of Adyen's payment platform highlight flexibility in payment flows and reporting as a strength, while criticizing unclear communication of platform updates as a weakness.
Source (opens in a new tab)