Botim Money
Verdict
- Best for
- E-commerce, Finance and iGaming merchants (UAE).
- Skip if
- you need a provider with an independently verified licence, which isn't confirmed here yet.
- Open question
- Its settlement times are vendor-stated only — we have no independent data yet.
Trust scorecard
Trust score: 49 out of 100Elevated risk
- Risk: No verified license
- Strength: Independently verified
- 4 merchant reviews 0 positive, 4 negative
- Strength: No serious incidents on record
Providers cannot pay to change their score or ranking. How we score
UAE-based payment provider offering P2P processing with GCGRA licensing for gambling operations.
Where it shines & where it fails
Where it shines
- Strength: Operating since 2005.
Where it fails
- Weakness: 3 incidents on the record.
- Weakness: No independently confirmed licence yet.
- Weakness: Settlement terms are vendor-stated, not independently verified.
- Weakness: No merchant reports yet to corroborate its claims.
Company & Coverage
- Integration
- API integration and demo access are available upon request
Coverage1 country
- UAE
Claimed terms vs. merchant reports
| They say | Merchants report | |
|---|---|---|
| Settlement | T+2 | No independent data yet — report yours for settlement time (opens your email app) |
| Reserve | — | No independent data yet — report yours for reserve terms (opens your email app) |
Fee stack
Reputation & track record
- WarningComplaintMerchant-reported -Aggregated from merchant reports, not vendor-confirmed.
A customer reports a poor experience with Botim Money's support team, citing repeated requests for already-submitted KYC documents and unresolved financial transaction issues causing delays.
Source - WarningComplaintMerchant-reported -Aggregated from merchant reports, not vendor-confirmed.
Trustpilot reviewers report poor customer service experiences with Botim Money, including inability to recover funds sent to a wrong number and unresolved financial transaction complaints despite submitting verification documents.
Source - WarningFund holdMerchant-reported -Aggregated from merchant reports, not vendor-confirmed.
A user reports that a Botim Money transfer was rejected by the recipient but the funds were not returned to their balance after nearly a week, with no response from Botim customer support.
Source - WarningComplaintMerchant-reported -Aggregated from merchant reports, not vendor-confirmed.
A Reddit user reports that a Botim international money transfer was stuck at 'processing', funds were debited from their account but the transfer was later cancelled, and they criticize Botim's customer care service.
Source
External mentions
4 public mentions tracked · 4 negative, 0 neutral, 0 positive · monitoring since May 5, 2026
- ca.trustpilot.comSupport complaint
A customer reports a poor experience with Botim Money's support team, citing repeated requests for already-submitted KYC documents and unresolved financial transaction issues causing delays.
Source - trustpilot.comSupport complaint
Trustpilot reviewers report poor customer service experiences with Botim Money, including inability to recover funds sent to a wrong number and unresolved financial transaction complaints despite submitting verification documents.
Source - reddit.comFund hold
A user reports that a Botim Money transfer was rejected by the recipient but the funds were not returned to their balance after nearly a week, with no response from Botim customer support.
Source - reddit.comSupport complaint
A Reddit user reports that a Botim international money transfer was stuck at 'processing', funds were debited from their account but the transfer was later cancelled, and they criticize Botim's customer care service.
Source
Frequently asked questions
Is Botim Money a legitimate payment provider?
On PSP Trust, Botim Money has a trust score of 49/100 (Elevated risk), built from structural signals, licensing checks and merchant-reported track record — shown in full above. No provider can pay to change its score.
Is Botim Money licensed and regulated?
We have not independently confirmed a licence for Botim Money. Treat any licensing claim as vendor-stated until it appears, verified, in the Licensing section above.
Which industries does Botim Money support?
Botim Money lists support for E-commerce, Finance, iGaming. High-risk pricing, rolling reserves and onboarding requirements vary by industry, so confirm the terms for your vertical.
How long does Botim Money take to settle funds?
See the fee stack and claimed-vs-reported sections above — we separate Botim Money's vendor-stated settlement and reserve terms from what merchants actually report.