Klarna
Klarna is a payment provider offering solutions for e-commerce projects, operating across 25+ countries.
Visit Klarna website (opens in a new tab)Company & Coverage
- Integration
- Klarna provides APIs, plugins, demos, and trial versions
Coverage28 countries
- Australia
- Austria
- Belgium
- United Kingdom
- Hungary
- Germany
- Greece
- Denmark
- Ireland
- Spain
- Italy
- Canada
Claimed terms vs. merchant reports
Fee stack
Licensing & corporate records
No license checks recorded yet.
Reputation & track record
- WarningComplaintMerchant-reported -Aggregated from merchant reports, not vendor-confirmed.
A BBB complaint describes a customer disputing an unauthorized Klarna transaction with Rue La La, with a Klarna agent acknowledging the card-present flag issue and reopening the fraud report for further review.
Source - WarningComplaintMerchant-reported -Aggregated from merchant reports, not vendor-confirmed.
A BBB reviewer alleges that Klarna repeatedly submitted false information and ignored correction channels, while also claiming the BBB improperly closed their complaint citing litigation that did not yet exist at the time of filing.
Source - WarningComplaintMerchant-reported -Aggregated from merchant reports, not vendor-confirmed.
G2 reviews of Klarna highlight user appreciation for its ease of use and buy-now-pay-later shopping convenience, while noting inconsistent customer service as a common drawback.
Source - WarningComplaintMerchant-reported -Aggregated from merchant reports, not vendor-confirmed.
A BBB profile for Klarna Inc. includes a customer complaint alleging the company runs undisclosed credit checks for its pay-later service, which the reviewer considers illegal.
Source - WarningComplaintMerchant-reported -Aggregated from merchant reports, not vendor-confirmed.
Trustpilot hosts over 561,998 customer reviews of Klarna's payment services, resulting in an aggregate 4-star rating.
Source - InfoPositiveMerchant-reported -Aggregated from merchant reports, not vendor-confirmed.
Capterra user reviews of Klarna's buy-now-pay-later payment software are generally positive, noting a smooth app and flexible payments, though one reviewer raises concerns about enabling consumer overspending.
Source
Merchant sentiment
No merchant reports on record yet.
External mentions
6 public mentions tracked · 3 negative, 2 neutral, 1 positive · monitoring since May 5, 2026
- bbb.orgSupport complaint
A BBB profile for Klarna Inc. includes a customer complaint alleging the company runs undisclosed credit checks for its pay-later service, which the reviewer considers illegal.
Source (opens in a new tab) - g2.comSupport complaint
G2 reviews of Klarna highlight user appreciation for its ease of use and buy-now-pay-later shopping convenience, while noting inconsistent customer service as a common drawback.
Source (opens in a new tab) - bbb.orgSupport complaint
A BBB reviewer alleges that Klarna repeatedly submitted false information and ignored correction channels, while also claiming the BBB improperly closed their complaint citing litigation that did not yet exist at the time of filing.
Source (opens in a new tab) - bbb.orgSupport complaint
A BBB complaint describes a customer disputing an unauthorized Klarna transaction with Rue La La, with a Klarna agent acknowledging the card-present flag issue and reopening the fraud report for further review.
Source (opens in a new tab) - trustpilot.comSupport complaint
Trustpilot hosts over 561,998 customer reviews of Klarna's payment services, resulting in an aggregate 4-star rating.
Source (opens in a new tab) - capterra.comPraise
Capterra user reviews of Klarna's buy-now-pay-later payment software are generally positive, noting a smooth app and flexible payments, though one reviewer raises concerns about enabling consumer overspending.
Source (opens in a new tab)