A P2P processing service specializing in high-risk merchant and partner transactions primarily within the CIS region.
Visit Repay website (opens in a new tab)Company & Coverage
- Conversion rate
- up to 87%
Coverage3 countries
- Belarus
- Kazakhstan
- Russia
Claimed terms vs. merchant reports
| They say | Merchants report | |
|---|---|---|
| Settlement | T+0 | No independent data yet — report yours for settlement time (opens your email app) |
| Reserve | — | No independent data yet — report yours for reserve terms (opens your email app) |
Fee stack
Licensing & corporate records
No license checks recorded yet.
Reputation & track record
- WarningComplaintMerchant-reported -Aggregated from merchant reports, not vendor-confirmed.
A BBB complaint against REPAY, a credit card merchant services provider, resulted in the closure of a customer's processing account and a $499.50 refund after the customer threatened legal action.
Source - WarningComplaintMerchant-reported -Aggregated from merchant reports, not vendor-confirmed.
The BBB profile for REPAY (credit card merchant services) includes at least one customer review describing the company as unhelpful and the worst they have ever dealt with.
Source - WarningComplaintMerchant-reported -Aggregated from merchant reports, not vendor-confirmed.
A BBB reviewer describes difficulty registering bank information with REPAY to complete a fund transfer after a 1% fee was cancelled, calling the obstacles 'ridiculous.'
Source - WarningComplaintMerchant-reported -Aggregated from merchant reports, not vendor-confirmed.
A customer on Trustpilot reports that REPAY (repayonline.com) demonstrated poor responsiveness, insufficient follow-up, and a confusing communication process.
Source - InfoPositiveMerchant-reported -Aggregated from merchant reports, not vendor-confirmed.
G2 reviews of REPAY payment processing platform highlight ease of use, responsive support, transparent costs, and custom pay links, with a minor complaint about a 90-day limit on historical data searches.
Source
Merchant sentiment
No merchant reports on record yet.
External mentions
5 public mentions tracked · 4 negative, 0 neutral, 1 positive · monitoring since May 5, 2026
- bbb.orgSupport complaint
A BBB reviewer describes difficulty registering bank information with REPAY to complete a fund transfer after a 1% fee was cancelled, calling the obstacles 'ridiculous.'
Source (opens in a new tab) - bbb.orgSupport complaint
The BBB profile for REPAY (credit card merchant services) includes at least one customer review describing the company as unhelpful and the worst they have ever dealt with.
Source (opens in a new tab) - bbb.orgSupport complaint
A BBB complaint against REPAY, a credit card merchant services provider, resulted in the closure of a customer's processing account and a $499.50 refund after the customer threatened legal action.
Source (opens in a new tab) - trustpilot.comSupport complaint
A customer on Trustpilot reports that REPAY (repayonline.com) demonstrated poor responsiveness, insufficient follow-up, and a confusing communication process.
Source (opens in a new tab) - g2.comPraise
G2 reviews of REPAY payment processing platform highlight ease of use, responsive support, transparent costs, and custom pay links, with a minor complaint about a 90-day limit on historical data searches.
Source (opens in a new tab)